Successful Business Leadership: What Does Trust Have To Do With It?
Trust is the most underrated aspect of the relationship between a business leader and subordinates. The presence of trust in a business relationship makes almost any objective possible. The absence of trust corrodes any business affiliation and erodes the power of the leader until nothing is possible. Trust in a business relationship is different than trust in a marriage or the trust we place in a pilot when we board an airline. I would even differentiate the concept of business trust from the idea of ethics. Not that trust can be built without being ethical, but in the context here trust has a different nuance. Creating an Environment of Trust Trust in a business relationship is about many things, but mostly it is about being consistent with those with whom we deal with. The secret to building business trust is to be the same today as you were yesterday and will be tomorrow. Trust is engendered when others can count on what the leader says as being the same as what the leader do...